Legal
Legal documentation
All legal documentation for the LogAI.ai platform and the erp.io suite. For enterprise customers requiring a DPA or BAA, contact [email protected].
Terms of Service
Updated September 2026The agreement governing your organization's use of the LogAI.ai platform. Covers subscription, permitted use, carrier data handling, EDI, TCPA-compliant automated calling, FMCSA compliance, freight claims, liability, indemnification, and governing law.
Privacy Policy
Updated September 2026How LogAI.ai collects, uses, stores, and protects personal information and freight operational data — including carrier contacts, call recordings, ELD position data, EDI transactions, and your rights under GDPR and CCPA.
Sub-Processor List
Updated September 2026A complete list of third-party subprocessors used to provide the LogAI.ai service, including cloud infrastructure, ELD data providers, EDI clearing networks, and communication services.
GDPR / CCPA
Data Processing Addendum
Enterprise customers in the EEA, Switzerland, or the UK may request a Data Processing Addendum (DPA) that formalizes the controller-processor relationship and incorporates Standard Contractual Clauses.
Request a DPA →HIPAA
Business Associate Agreement
Customers who require HIPAA compliance (e.g., pharmaceutical shippers handling PHI in freight documentation) may request a Business Associate Agreement (BAA) before processing such data.
Request a BAA →Legal contacts
General legal
[email protected]Privacy & data requests
[email protected]Security incidents
[email protected]