One record. Every detail. The full timeline.
The Load Record is where every module in LogAI.ai converges. From the moment a draft is created in Capture to the day the invoice closes, every field change, document attachment, carrier update, and exception is logged on a single timeline your whole team can read.
What's on the load record
Every field your operations, dispatch, and accounting teams need—in one place, with full history.
Timeline Event Log
Every state change, document attachment, check call, exception, and manual note is recorded with a timestamp and the user or agent that triggered it. You can audit exactly what happened to any load at any moment.
13-State Lifecycle
Loads move through Quoted → Booked → Tendered → Covered → Dispatched → At Pickup → In Transit → At Delivery → Delivered → Docs Pending → Ready to Bill → Billed → Closed. Each transition fires downstream actions automatically.
Full Field History
Every field that changes—rate, carrier, weight, delivery window—shows its previous values and who changed them. Disputes with shippers or carriers are resolved in minutes, not days.
Cross-Module Visibility
The load record aggregates data written by Capture, Rating, Tendering, Tracking, Exceptions, Documents, and Audit. Every team—dispatch, operations, accounting—works from the same screen.
Search & Filter
Search by pro number, BOL, shipper name, carrier MC#, origin city, or destination ZIP. Filter by lifecycle state, lane, date range, exception status, or invoice state to build the exact work queue you need.
Bulk Actions
Select multiple loads to mass-update status, reassign carrier, trigger document requests, or export to your TMS. Batch operations respect approval workflows—rate confirmations still require a human sign-off.
Customer & Shipper Portal
Share a read-only load status link with shippers or consignees. They see lifecycle state, ETA, and attached documents without logging into your internal system.
Every field a load needs
Load records carry all standard freight fields plus special instruction flags, document attachments, and real-time status. Custom fields can be added per customer or lane.
Pro Number
System-assigned; also accepts shipper's own reference number.
Shipper & Consignee
Name, address, contact, and hours of operation.
Carrier
MC#, DOT#, contact, and insurance expiry.
Origin & Destination
Full address, ZIP, facility type, and appointment window.
Rate & Cost
Quoted rate, contracted rate, and all-in cost with margin.
Commodity & Weight
Commodity description, NMFC class, declared weight, piece count.
Special Instructions
Hazmat, temperature, team driver, liftgate, and inside delivery flags.
BOL & POD
Attached documents matched automatically from the Documents module.
Invoice Status
Carrier invoice received, audited, approved, or disputed.