Give your shippers real-time visibility without real-time manual work.
Automated check calls, event-driven status updates, carrier invoice audit at volume, and exception alerts before your shippers pick up the phone — all running on every load.
3PL operations scale by exception — until the exceptions scale too.
The challenge for a growing 3PL is not getting the first hundred loads managed well. It is managing the two-hundredth load the same way without doubling staff. Shipper visibility demands, carrier compliance requirements, and invoice reconciliation all get harder as volume grows.
Without structured automation, visibility is reactive. Shippers call to ask for updates. Exceptions surface after service failures. Invoice errors accumulate unaudited. Each problem is solvable manually at low volume — and unsolvable at high volume without process change.
Shipper visibility expectations
Shippers want the same real-time tracking experience they get from parcel carriers. Meeting that expectation manually requires someone monitoring every load and writing status updates.
Invoice reconciliation at scale
At low volume, a human can catch a fuel surcharge miscalculation. At high volume, systematic auditing is the only way to catch what compounds into meaningful cost.
Carrier compliance lapses
An expired insurance certificate on a covered load is a liability event. Tracking compliance across a large carrier network requires a system — not a spreadsheet.
Multi-client data isolation
Reporting and visibility for one client should never cross into another. Managing that separation manually introduces risk as client count grows.
How LogAI.ai works for 3PLs
Automation that runs on every load — not just the ones a dispatcher has time to watch.
Automated Check Calls
The Check Call agent contacts carriers at scheduled intervals without dispatcher involvement. Location and ETA are written back to the load record. Escalation to a human triggers only when the carrier is unreachable or the ETA is at risk.
Event-Driven Status Updates
Every load state transition — picked up, in transit, delayed, delivered — generates a structured event. Those events push to your shipper portals and internal dashboards automatically, without a human writing a status email.
Carrier Invoice Audit at Volume
Invoice audit does not slow down when load volume increases. The Invoice Audit agent processes every carrier invoice against the rate confirmation and contract terms. Flags go to a review queue; clean invoices route to approval automatically.
Exception Alerts Before Shippers Call
Late pickups, detention events, and missed delivery windows surface in the exception queue before they generate inbound calls. Internal teams and shippers receive configurable alerts tied to each load event.
Multi-Client Operations
Load records, carrier scorecards, and invoice audit results are scoped by client. Reporting rolls up by client, lane, or carrier. Shipper-facing data stays isolated so one client never sees another's freight activity.
Carrier Compliance Tracking
Insurance certificates, operating authority, and safety ratings are tracked against each carrier in your network. Loads cannot be tendered to a carrier with a lapsed certificate without a manual compliance override.
Works with the tools your team already uses.
LogAI.ai connects to McLeod, MercuryGate, Trimble, and other TMS platforms via API. Load data flows in both directions. Dispatchers keep working in the TMS they know. The automation layer runs every check call, routes every exception, and audits every invoice without requiring a workflow change.
Shipper portal integrations, EDI 214 status updates, and load board connections add data sources without adding process steps. Every event is timestamped and tied to the load record — so when a shipper asks for documentation, the answer is already there.