Manage multi-modal complexity without multiplying headcount.
Road, air, and ocean shipments on one timeline. Document capture that handles AWBs, commercial invoices, and packing lists. Exception monitoring that surfaces customs delays before shippers ask.
Multi-modal complexity multiplies every manual process.
A forwarder managing an ocean-to-truck shipment with a customs hold is coordinating a steamship line, a drayage carrier, a customs broker, and a shipper who wants updates — simultaneously, across different document formats and tracking systems.
Every mode adds a new document type. Every carrier uses a different status format. Every customs event requires a status update to the shipper. Without structured automation, this scales by headcount.
Document fragmentation
BOLs, AWBs, commercial invoices, packing lists, certificates of origin, and ISF filings live in different systems and email threads — not tied to the same shipment record.
Shipper visibility demands
Shippers expect real-time updates across every leg. Meeting that expectation manually requires someone to monitor each carrier's system and send status emails.
Customs coordination gaps
A customs hold caught late delays the entire shipment. Without exception monitoring on clearance milestones, holds become surprises instead of managed events.
Delivery document collection
Collecting signed delivery receipts from consignees across multiple carriers and geographies requires outbound follow-up that competes with active shipment work.
How LogAI.ai works for forwarders
Multi-modal load records, document capture, exception monitoring, and shipper visibility — structured automation that scales without adding headcount.
Multi-Modal Load Records
A single load record can span ocean, air, and road legs. Each leg has its own carrier assignment, document set, and status tracking. The shipment timeline shows every event across all modes in one view.
AWB and Commercial Invoice Capture
The Document Capture agent extracts structured data from air waybills, commercial invoices, and packing lists. Fields are validated against the load record. Missing or mismatched documents surface as exceptions before customs filing.
POD Collection Across Modes
Proof of delivery requests are sent to the final-mile carrier regardless of mode. Documents attach to the load record and match to the associated BOL or airway bill. No manual follow-up required.
Customs Delay Monitoring
The Exception Monitor watches customs clearance milestones on inbound shipments. When a hold, exam, or document request extends the clearance window, the shipper and internal team receive an alert before they call you to ask.
Shipper Visibility Portal
Real-time shipment status is surfaced to shippers through structured event data tied to each leg. Estimated arrival updates, exception alerts, and document availability are pushed automatically — no manual status email required.
Document Collection at Delivery
Consignee-signed delivery receipts, temperature logs, and condition photos requested at delivery are captured and linked to the load record. The complete document package is available immediately for customer or customs review.
Every document type. One record.
The Document Capture agent handles the full range of international freight paperwork — air waybills, ocean bills of lading, commercial invoices, packing lists, certificates of origin, and ISF filings. Each document is parsed, validated, and attached to the load record.
Missing documents surface as exceptions before they delay clearance. The complete document package is available to shippers, customs brokers, and internal teams without inbox searching.
Explore all agentsSupported document types