Module 4 of 8 — Tendering

Cover your loads faster. Keep humans in control.

LogAI.ai works through your preferred carrier list the moment a rate is approved. Tenders go out, responses come in, and the backup sequence runs automatically—but no rate confirmation leaves without a dispatcher signing off first.

How Tendering works

Automated outreach, human-controlled commitments—the combination that keeps your carrier relationships intact.

Preferred Carrier Lists

Assign preferred, backup, and spot carriers to each lane. Tenders go to the primary carrier first. If they decline or don't respond within your configured window, the system automatically escalates to the next carrier on the list.

Tender Response Tracking

Every tender is timestamped at send and at response. You see exactly how long each carrier took to accept or decline, giving your team the data to renegotiate carrier commitments at contract renewal.

Automated Re-Tendering

Declines and timeouts trigger automatic re-tender to the next carrier in the backup sequence—no dispatcher action required. An alert fires when the backup list is exhausted without coverage.

Human-Gated Rate Confirmation

Rate confirmations are never sent automatically. Once a carrier accepts, the confirmation draft moves to a human approval queue. A dispatcher reviews the load details, rate, and carrier before the document goes out.

Multi-Channel Tender Delivery

Tenders are delivered via email, EDI 204, or carrier portal—depending on the carrier's preferred method. Responses are accepted via reply email, EDI 990, or portal acknowledgment.

Carrier Scorecard Integration

Tender acceptance rate, response time, and on-time pickup percentage feed into each carrier's scorecard. Lane assignments update automatically when a carrier's performance drops below your threshold.

Insurance & Authority Verification

Before a tender is sent, the carrier's MC authority status and insurance expiry are verified against FMCSA. Loads are never tendered to a carrier with lapsed authority or expired cargo insurance.

Approval Flow

The rate confirmation approval queue

When a carrier accepts a tender, the load moves to a dispatcher review queue. The dispatcher sees the load details, the accepted rate, the carrier's current scorecard, and the rate confirmation draft. One click approves and sends it. One click flags it for re-negotiation before anything goes out.

Average tender-to-rate-confirmation time: under 4 minutes for covered loads when the dispatcher queue is staffed.

1

Tender sent

To preferred carrier via email, EDI 204, or portal.

2

Carrier accepts

Response logged with timestamp. Draft moves to approval queue.

3

Dispatcher approves

Rate confirmation sent. Load state moves to Covered.