Built for every type of freight operation.
Freight brokerages, forwarders, 3PLs, shippers, and customs brokers each face different operational bottlenecks. LogAI.ai has purpose-built workflows for each.
Freight Brokerages
From RFQ to closed invoice in one timeline.
Quote Intake, Contract Rating, Carrier Tendering, Check Calls, and Invoice Audit — the full brokerage lifecycle automated. Human approval gates on rate confirmations. Line-item audit on every carrier invoice.
Key capabilities
- RFQ parsing from email, EDI 204, or web form
- Contract rate engine with spot-market fallback
- One-click tendering with human approval required
- Check Call agent — no manual dispatcher calls
- Carrier Invoice Audit — line by line, not totals
Freight Forwarders
Multi-modal document capture without the data entry.
BOLs, AWBs, and customs clearance paperwork parsed into structured load records. Multi-modal shipments tracked across ocean, air, and domestic legs — with a single load timeline for each shipment.
Key capabilities
- AWB and BOL capture from email or EDI
- Customs document collection and tracking
- Multi-modal leg management on one load record
- POD Collection agent with auto-escalation
- Integrates with MercuryGate and Trimble
Third-Party Logistics
Carrier network orchestration at scale.
Manage carrier networks across hundreds of lanes. Automated check calls. Real-time ETA updates from Samsara and Motive ELDs. Exception queue before service failures happen. Shipper portal included.
Key capabilities
- Multi-carrier tendering and tracking
- ELD integration: Samsara, Motive, MacroPoint
- Exception queue — late pickups, detention, OS&D
- Shipper self-serve portal (white-label ready)
- Unlimited users, one org subscription
Shippers
Lane-level cost control and carrier accountability.
Track freight spend by lane, carrier, and accessorial type. Carrier performance scoring across on-time delivery, detention frequency, and invoice accuracy. Real-time visibility without manual check calls.
Key capabilities
- Lane-level rate analytics and benchmarking
- Accessorial spend breakdown by carrier
- Carrier performance scoring dashboard
- Real-time shipment visibility portal
- EDI 204/214 integration with your TMS
Customs Brokers
Entry document collection without duplicate entry.
Collect entry documents, track clearance status, and integrate with CBP without re-keying data. Commercial invoices, packing lists, and ISF filings tracked on the load record with full status history.
Key capabilities
- Commercial invoice and packing list capture
- ISF filing document collection
- CBP clearance status tracking
- HTS code lookup and validation
- Customs hold alerts and escalation
Not sure which fits your operation?
Most freight operations blend two or three categories. Talk to the team — we will map LogAI.ai workflows to your specific load types, TMS, and carrier network.